Policy Jun 10, 2026 New accessibility rule takes effect for all public-facing portals Beginning this month, every resident-facing digital service must meet WCAG 2.2 Level AA. The rule codifies practices the agency has piloted across its portals over the past two years. Read full story: New accessibility rule takes effect for all public-facing portals
Data May 19, 2026 2025 performance report shows record online filing rates Nearly 99% of eligible filings were completed online last year, the highest rate in agency history.
Data Apr 09, 2026 Quarterly transparency dashboard now published openly Case volumes, processing times, and service availability are now refreshed publicly each quarter.
